Hi! My name is Phong Truong. My career began with a fascination for the human mind, earning a degree in psychology to understand what drives us. Today, I apply that same curiosity to the world of technology, architecting the complex systems that allow brands to connect with millions of people in a more human, personalized way.

I've spent the last several years in the MarTech space, most recently as a Solutions Architect at Allergan Aesthetics. There, I was responsible for the technical backbone of our CRM and loyalty programs. I led initiatives that not only made our marketing operations more efficient but also drove real business impact, like a 30% boost in loyalty engagement.

I love being the person who can speak both "business" and "code," translating high-level strategy into flawless technical execution. Whether it's designing a data pipeline in Snowflake, automating a journey in Braze, or mentoring a team on best practices, my goal is always the same: to use technology to create a smarter, more effective customer experience.

If you're looking for someone who can bridge the gap between strategy and systems, I'd love to talk.